1. Introduction

Welcome to Share A Word Islamic Institute of Education (“we,” “our,” “us”). By using our services, you agree to comply with these Terms & Policies. Please read them carefully.

2. Free Trial Class Terms

• The free trial class is available to first-time clients only.
• Each child is eligible for one free trial class.
• Availability is subject to limited slots on a first-come, first-served basis.
• Free trial classes must be scheduled within 30 days of signing up.

3. Promotional Discounts

• The 20% discount on the next two classes applies only to new clients during their first month of enrollment.
• Promotional discounts cannot be combined with other offers.
• Discounts are limited to the first 10 sign-ups.

4. Payment Policies

• All payments must be made in advance to secure your child’s slot.
• We accept payments via bank transfer, online payment gateways, or other methods specified on our website.
• Failure to pay on time may result in cancellation of your child’s class.

1. Introduction

Welcome to Share A Word Islamic Institute of Education (“we,” “our,” “us”). By using our services, you agree to comply with these Terms & Policies. Please read them carefully.

2. Free Trial Class Terms

• The free trial class is available to first-time clients only.
• Each child is eligible for one free trial class.
• Availability is subject to limited slots on a first-come, first-served basis.
• Free trial classes must be scheduled within 30 days of signing up.

5. Refund Policy

• Fees for completed classes are non-refundable.
• If a class is canceled by us, a replacement class will be arranged at no extra cost.
• Refund requests for unused classes must be made in writing within 14 days of payment.

6. Class Policies

• Classes are conducted online and require stable internet access and a suitable device.
• It is the parent’s responsibility to ensure their child attends classes on time.
• If a child is absent, we must be notified at least 24 hours in advance to arrange a make-up class, subject to availability.

7. Code of Conduct

• We are committed to maintaining a respectful and Islamic learning environment.
• Disruptive behavior or inappropriate conduct will result in a warning, and repeated violations may lead to termination of services.

8. Privacy Policy

• We respect your privacy and handle your personal information in accordance with our Privacy Policy.
• Personal data collected will only be used for communication, enrollment, and service improvement purposes.
• We do not share your data with third parties without your consent.

9. Liability

• We are not liable for technical issues such as internet connectivity or device malfunctions during online classes.
• Parents are responsible for ensuring the child’s readiness and availability for each class.

10. Amendments

• We reserve the right to update these Terms & Policies at any time. Changes will be communicated through our website or via email.
• Continued use of our services constitutes acceptance of the revised Terms & Policies.

11. Contact Us

• For any questions or concerns regarding these Terms & Policies, please contact us:
• Email: support@shareaword.com
• Phone: +6012-345-6789
• Address: Share A Word Islamic Institute of Education, Kuala Lumpur, Malaysia